LATEST NEWS

Open Surgery Feedback

Over the Summer months we ran Open Surgeries on Monday’s and Friday mornings in order to try and make the most appropriate use of all the clinicians available over the holiday period. We recently conducted a survey to gather patient feedback and experiences. We are pleased to report that 100% of respondents felt that the Open Surgeries improved access for an appointment, that the overall experience was either good or excellent, and would like to see the service offered again. We did advise patients that they could expect to wait up to an hour for the Open Surgery sessions; 64% of those surveyed were seen within 20 minutes, 25% between 21-40minutes and 11% between 41-60 minutes with no one waiting longer than an hour. We frequently review our appointment system and how it’s working in order to provide the best service possible to patients; we will be taking this feedback on board when planning future services.

Flu Vaccines

If you are eligible to receive a NHS flu vaccine you are now able to book your appointment at the Surgery. There will be more dates available in due course. Please call the surgery on 01995 607399 to book. Alternatively, appointments can be booked via Patient Access or the MyGP app.

NHS vaccines are available for patients aged 65 and over, and for patients who are pregnant, a main carer, or who suffer from any of the following: diabetes, asthma, COPD, a long-term condition affecting the heart, the kidneys, the liver, the brain or nervous system, the immune system, or the spleen.

Shingles Vaccination

There is a vaccine available on the NHS that helps reduce your risk of getting shingles and reduces the severity of symptoms if you develop the disease. Shingles can be very painful and tends to affect people more commonly as they get older. And the older you are, the worse it can be. You are eligible for the shingles vaccine if you:

• Are aged 70 or 78 years old
• Were previously eligible but missed immunisation

People aged 80 years and over are not eligible for the vaccine because it becomes less effective as you get older. Please contact our reception team on 01995 607399 to book your appointment. Further information on the vaccine is available here.