Coronavirus (COVID-19)

Get the latest advice about coronavirus from nhs.uk

Please also see our COVID-19 information page

Welcome to Garstang Medical Practice

Garstang Medical Practice

We are proud to offer a friendly and welcoming environment providing excellent local healthcare to the residents of Garstang and the surrounding area. We have a large clinical team who are well supported by our reception and admin team. We are based within Garstang Medical Centre - a modern, purpose built premises, with easy access for disabled patients. We also have our own onsite dispensary/pharmacy providing a range of additional NHS services.

 

Important Patient Updates

Flu vaccination clinics

NHS flu vaccines are available for patients aged 50 and over and for those aged 6 months to 50 years who are in a clinical risk group. This includes those who have diabetes, are pregnant, have a long-term condition affecting the lungs, heart, kidneys, liver, brain or nervous system, the immune system or the spleen. NHS vaccines are also available for anyone who is the main Carer of an older or disabled person whose welfare would be at risk if the Carer falls ill, those in long-stay residential care homes, close contacts of immunocompromised individuals and frontline health and social care staff. 

If you are eligible for a flu vaccine, please contact the surgery to arrange an appointment. Once again there will be two different vaccines available. One for patients under the age of 65 (via Red Reception) and one for patients aged 65 and over (via Blue Reception). We will have specific clinics running throughout the Autumn/Winter months.  

Flu clinics available for booking are as follows: 

  • Saturday 25th September 
  • Saturday 9th October 

More information on the Flu clinics can be found on the News page

 

Global Shortage Of Blood Test Bottles

Due to a global shortage of blood test bottles, NHS England have advised that we must not undertake any routine or non-essential blood tests until further notice. We do not anticipate to be able to offer routine blood tests until atleast October. The blood tests that we are able to continue offering at present are:

  • Oncology bloods
  • Rheumatology bloods
  • Lithium
  • Thyroid
  • Diabetic
  • Warfarin

 

Face Mask Policy

Although face masks will no longer be a legal requirement from 19th July, as a clinical healthcare setting, Garstang Medical Practice has decided that all staff and patients must continue to wear masks within the surgery until further notice.

Infection rates of Covid-19 are on the increase, especially in our locality , and we feel it is imperative that we protect our most vulnerable patients and our workforce.  This is essential if we are to continue to provide patients with a local primary care service. The Delta variant is highly contagious and has the potential to spread quickly in confined areas. We simply cannot risk acting as a focus for infection. 

We thank patients for their understanding and co-operation. In the hopefully unlikely event that a patient refuses to respect this request, they will need to be seen either in our Car Port or in a specific room within the Calder Suite. 

Thank you.

 

Appointments System Patient Update

The Covid-19 pandemic has generated unprecedented pressure on NHS services. Garstang Medical Practice has not been immune to the problems created by these pressures. Understandably, following all the messaging put forward during the pandemic, patients have delayed contacting NHS services – clinical problems have been ‘stored up’ over the course of the pandemic. As a consequence, there is now a huge back log of work presenting to General Practice. Demand on our appointments is consequently at an unprecedented level. In addition, we are seeing a significant increase in the number of patients with Covid related symptoms seeking our help, including those with ‘Long Covid’ symptoms. We are also seeing a large increase in the number of patients, particularly children, with respiratory type illness.

We are also regularly facing work force shortages with staff having to self-isolate - which puts additional pressure on our already stretched services. Our clinical staff must make the safety and welfare of our patients our overriding priority. To ensure this we must make sure we are able to provide safe and effective clinical care. We are at a stage now where we feel our workload is such that we are likely to be working beyond a safe level given the realistic constraints of our practice. As such we are going to return to the "same day" access appointment system. This will provide a safe, efficient, and equitable service to our patients.

Please read our Appointment System Patient Update July 2021 for full details.

 

COVID Vaccination Update

We have now completed our COVID Vaccination Clinics here at Garstang Medical Practice.

With the increase of the Delta variant in our area it is very important that patients receive both doses of the vaccine as soon as possible once eligible. Please encourage all your family and friends who are eligible, but have not yet had their vaccinations, to please get booked in as soon as possible.

Appointments are available throughout the area at the NHS Vaccination Centres for first doses (anyone aged 18+) and second doses. Please book your appointment via Book or manage your coronavirus (COVID-19) vaccination - NHS (www.nhs.uk) or ring 119. There are also a number of Walk-in clinics across the area, so please look at for local announcements.

 

 

Urgent Prescription Requests

Over the last 12 months the numbers of requests for emergency repeat prescriptions has increased significantly.  Even prior to the pandemic these types of requests were taking up significant clinical time. On any given day we may receive up to 100 such requests for urgent prescriptions. 

Common reasons for such requests include “running out of medication “, “forgetting to order my repeat medication”, “I’m working away”. 

Please be reminded that we require 5 working days’ notice to process repeat prescription requests. We have in excess of 19,000 registered patients and such additional requests for medication can significantly impact our capacity to provide a safe and effective clinical service. 

To date we have been endeavouring to issue all emergency prescriptions without question. It is simply not possible to maintain this.

WITH EFFECT FROM 21st June,  if you need to request an emergency supply of your regular medication- you will be issued with a 5 day supply and then the full month’s supply will be prepared within 5 working days of your request; in line with our repeat medication policy. Please note- if you usually pay for your prescriptions, then this will attract 2 prescription charges- one for the 5 day emergency supply and one for your regular prescription.
Thankyou in advance for your understanding.

 

Temporary Change to Opening Hours

Monday to Friday 8.30am-12pm and 1.30pm-5.30pm (lunch time closure 12pm-1.30pm)

Our phone lines will be open 8am-12pm and 1pm - 6.30pm (lunch time closure 12pm-1pm)

 

Please only attend the surgery if you have been asked to do so to drop off a sample or to attend a pre-booked appointment.

We can deal with ALL queries over the telephone and send sick notes and other documentation via post, e-mail or text message. Please do not bring prescriptions / letters / discharge notes to the desk, there are external boxes for these. We are working very hard to ensure we can maintain a safe environment for our patients and staff members; your patience and co-operation is much appreciated.

In line with NHS England and Public Health England guidelines, we ask all patients attending surgery to wear a face covering. Please attend surgery alone, unless you need assistance from a Carer. We currently have an intercom system in place to allow entry to both reception areas.

 

Symptoms unrelated to coronavirus

We would like to remind patients that whilst we advocate self-care for minor ailments as much as possible during this difficult time, it is extremely important that you do not ignore new or persistent symptoms that could indicate a more serious condition. We provide telephone consultations every weekday so please do contact us if you are concerned and where necessary, we will arrange for you to come to the surgery to see a clinician or for you to have a video consultation. Take a look at this short message from Dr Gary Smith, a GP and doctor who works for Cancer Research UK. For more information, including tips on how to get the most out of your telephone consultation, please visit the Cancer Research website.

6 quick tips in 2 minutes to help you stay healthy and well this winter

 

Our Mission Statement

To deliver high quality health care to our community with purpose and kindness, ensuring easy access to excellent patient services. Providing an open and supportive environment for patients and staff, promoting a culture of fairness and equality to all.

We are always happy to welcome new patients from people residing within the practice boundary. See our Registration page.

 

Patient Feedback

We are very pleased to have received excellent feedback in the July Friends and Family test. The themes are summarised in the tag cloud above, 94% of patients were either 'extremely likely' or 'likely' to recommend our services. To read more please visit our Patient Feedback page.

 

Surgery News

Take a look at our Surgery News page for more information on the following.

  • NHS Breast Screening
  • Medical Records update
  • Doctorlink
  • Digital Diabetes Education Resource
  • NHS Diabetes Helpline
  • Audiology Screening Service
  • Age Concern Hospital Aftercare Service

This service is for any patient over the age of 18 years who have littel or no support at home. For more information, please view Age Concern Hospital Aftercare Service leaflet.

 

Other Information

Get the
NHS App

 

Creative Calm Workshops

"Creative Calm" is a social group focused on using creativity to help those trying to cope with mental health issues/ those struggling with the impact Covid has had on isolation/ work related stress etc.

Creative Calm was previously hosted within the surgery but unfortunately due to the COVID-19 pandemic we are currently unable to accommodate. Thankfully Diane has kindly managed to host it elsewhere in order for our patients to attend again.

The group meets every Wednesday from 10am-1pm in Churchtown to do something art and craft related. No experience or artistic ability is required . Numbers are strictly limited due to Covid and room space but everyone is welcome to join when there is space.

Places must be confirmed before attendance to ensure Covid safety.

Refreshments will be provided.

If you are interested please contact Diane for more details.

e-mail: Diane.Nicholsby@gmail.com

Mobile: 07974 119059

 

Citizens Advice additional out of hours Adviceline support for Wyre residents

Details about the additional out of hours adviceline can be found on our Helpful contacts and links page 

 

Togetherall (formerly Big White Wall)

This free online mental health resource for people living with depression and other conditions is now available across the whole of Blackpool, Wyre & Fylde. Togetherall provides a clinically safe and anonymous online community providing peer to peer support, personal assessments and self-help courses for those who need it.

 

Veterans Priority NHS Treatment

All patients who have served in the armed forces are entitled to priority access to NHS care (including hospital, primary or community care) for conditions associated with their time within the armed forces (service-related). This includes veteran-specific services like prosthetics and mental health. Please let the surgery know if you are a veteran so that this can be recorded in your medical record. For further information, see NHS page - priority NHS treatment for veterans.

Garstang Medical Practice is an Armed Forces Veteran Friendly Accredited GP Practice.

 

Wyre and Fylde Rural Extended Network (WREN)

On 1st July 2019 Garstang Medical Practice officially became part of the Wyre & Fylde Rural Extended Network (WREN). This is a new collaboration between the five practices in Kirkham, Great Eccleston, Preesall and Garstang. The network is part of the new NHS Long Term Plan and aims to develop over the next few years.

The initial stages will focus on building strong working relationships with the other practices to collaborate on improving services and access.

As the network matures we have been asked to develop a better understanding of our shared population. This will allow us to work with our local community health services to improve quality of care to our patients. This will continue to support and extend the WREN Integrated Care Team that is led by our lead nurse Helen Kerrigan-Hawkes.

Within this we have also been asked to work closely with the local authorities and voluntary agencies to improve the health and care of the whole population. Through the ICT we already have good relationships with the agencies and will look to build and strengthen these.

Dr John Miles has been chosen as the Clinical Director for the network and as such has responsibility to work for all of the practices towards these aims and objectives. We will also be sharing learning with the other local networks across the Fylde Coast and working with the wider health economy to ensure that we meet these aims and objectives.

 

Clinical Practice Research Datalink

This practice contributes to the Clinical Practice Research Datalink (CPRD). Information in patient records is important for medical research to develop new treatments and test the safety of medicinces. This practice supports medical research by sending some of the information from patient records to the CPRD.

CPRD is a Government organisation that provides anonymised patient data for research to improve patient and public health. You cannot be identified from the information sent to CPRD.

If you do not want anonymised information from your patient record to be used in research you can opt out by speaking to your doctor. For more information about how your data is used visit the CPRD Website or view our Privacy Notice.

Website AccessibilityEvening & Weekend ApptsJoin our Patient GroupConditions & TreatmentsFind Local ServicesFind us on Facebook

Myerscough College

Use the link below to visit our Myerscough Students page.

Online Services

Sign up to GP online services to access a range of services via your computer, mobile or tablet. For more information..

NHS 111

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.

NHS (nhs.uk)

The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

Top of Page