Welcome to Garstang Medical Practice

Garstang Medical Practice

We are proud to offer a friendly and welcoming environment providing excellent local healthcare to the residents of Garstang and the surrounding area. We have a large clinical team who are well supported by our reception and admin team. We are based within Garstang Medical Centre - a modern, purpose built premises, with easy access for disabled patients. We also have our own onsite dispensary/pharmacy providing a range of additional NHS services.


**Important Patient Updates**

Please see our latest notice to patients, 15th May 2020.

**Are you on Facebook? Please visit and 'like' our page for the latest news**


**Temporary Change to Opening Hours - Starting Monday 30th March 2020**

Garstang Medical Practice will be reducing our opening hours from Monday 30th March 2020. This decision has been made to protect both our patients and frontline healthcare staff at the surgery. Please tell all your family and friends who do not have access to the internet. We apologise for any inconvenience this may cause and we will keep you updated with any further changes.Thank you for your patience and support at this challenging time. The new opening hours are:

Monday to Friday 8.30am-12pm and 2pm-5.30pm (lunch time closure 12pm-2pm)

Our phone lines will be open 8am-12pm and 1pm - 6.30pm (lunch time closure 12pm-1pm). 


Symptoms unrelated to coronavirus 

We would like to remind patients that whilst we advocate self-care for minor ailments as much as possible during this difficult time, it is extremely important that you do not ignore new or persistent symptoms that could indicate a more serious condition. We provide telephone consultations every weekday so please do contact us if you are concerned and where necessary, we will arrange for you to come to the surgery to see a clinician or for you to have a video consultation. Please view this short message from Dr Gary Smith, a GP and doctor who works for Cancer Research UK.


Please view Coronavirus Patient Update (a short video recorded by Dr Mike Oliver, GP Partner).





Please stay at home and use the NHS 111 online service for advice.

You MUST FIRST contact 111 for advice – DO NOT ring the surgery for advice regarding Coronavirus.  The NHS 111 online service is quick and easy to use.

If you do not have access to online services please telephone 111.


For a summary of the key information that all patients need to be aware of, please read the government's Easy Read Guide.

For the safety of both our patients and staff we respectfully request that you DO NOT come to the surgery unless you are attending an appointment.

Prescriptions: Unfortunately we cannot post prescriptions (other than for ostomy items on a temporary basis only) for security reasons and we do not currently have the functionality to send them electronically. Instead we ask that you choose to collect your prescription from either Kepple Lane or Well Pharmacy for the time being so that we can facilitate sending your prescription for you and you then need only come out to collect your actual medication. Please order your prescriptions either online via Patient Access/the myGP app or leave a voicemail on our repeat prescription answerphone service, accessed via 01995 607399 option 1 then option 2, noting which of the two local pharmacies you would like us to send your prescription to.

Online access: If you are not already registered to order your repeat prescriptions online you can do so by telephoning the surgery. The receptionist will verify your identity securely over the telephone rather than asking you to come to surgery to present your ID.

Sick notes: We can email these to you or post them; just let us know when requesting a sick note. Please remember however that we cannot provide sick notes for a COVID19 related illness or self-isolation. You must go to nhs 111 online to obtain this. For further information on sick notes relating to Coronavirus, please view our short video recorded by Dr George Dingle, GP Partner. 

New patients: You can now register online.

Please telephone the surgery to speak to a receptionist for any other queries.

Video Consultations - The surgery will shortly be able to offer video consultations via the myGP app. For information about this service, please view our short video recorded by Dr George Dingle, GP Partner.


The latest information for the public on the outbreak of coronavirus can be found here:

Gov.uk - Coronavirus Information for the Public

For general information on coronavirus please access NHS.uk Coronavirus (COVID-19) Information

Medically vulnerable - If you have a medical condition which makes you extremely vulnerable to coronavirus (COVID-19), you can register with the government and let them know if you need support. Please see the government website for further information and to register. Background information and FAQ's for those at highest risk from Coronavirus (COVID-19) is available on the NHS website. Please view the document 'Caring for people at highest clinical risk of Covid-19 - FAQ's for patients'. 

We have been made aware that a number of our patients not in the highest clinical risk group for coronavirus have received text messages inappropriately advising them to shield. The genuine messages were sent from ‘NHS coronavirus service’ from the 23rd to 29th March from the number 07307 810 357. If your text does not come from this number, please ignore it.


**Notice for patients with sharps boxes**

If you usually return your full sharps boxes to the surgery, please can you keep these safely at your home during the Coronavirus crisis. Thank you for your cooperation


Local Volunteer Groups

Garstang Volunteer Force has been established to help isolated and vulnerable residents with the following services via their secure call centre:

1.  Shopping orders and delivery - phone your order in to the call centre and we will sort it for you.  Arrangements have been agreed with Aldi, Booths and Catterall Co-op to facilitate this.  We are really grateful to them all.

2.  Prescription collection and delivery - phone us at the call centre and we will pick up your prescription from Kepple Lane Pharmacy and deliver it to you.  We really appreciate the help and co-operation from the Kepple Lane Pharmacy to be able to do this.

3.  Pension collection and delivery - this service will be available on Tuesdays and Thursdays only.  Please contact the call centre to arrange.  Pension collection and delivery has been set up and arranged with Cabus and Scorton Post Offices and we are hugely grateful to them for helping us to do this.  You will need to sign an authorisation form to allow us to do this, but after that the process is simple.

4.  Chat buddies to help lessen isolation - contact the call centre if you would like to take advantage of this service and we will fix you up with a buddy to chat to via the telephone, at times to be mutually agreed between the two of you.

We will also have a list of wonderful local people and businesses who have offered a variety of help for loads of different things.  We will publish these in more detail next week. 

All our call handlers, deliverers and chat buddies are volunteers who are DBS cleared.

All deliveries will be made by DBS cleared volunteers who will have photograph identification badges.

Please call: 07493 557975 or 07340 568400

Helplines are open Monday to Friday 10am to 4pm, Saturday 10am to 1pm (Sundays closed).

Pilling Parish Volunteers: Offering help to those in Pilling:

Mark Murphy - 07398 745972

Neil Townsend - 07966 502034

Steve Philpotts - 07792 160468

St Michaels: Contact number for help in St Michael's is 079323 61940


Our Mission Statement

To deliver high quality health care to our community with purpose and kindness, ensuring easy access to excellent patient services. Providing an open and supportive environment for patients and staff, promoting a culture of fairness and equality to all.

We are always happy to welcome new patients from people residing within the practice boundary. See our Regististration page.


Patient Feedback

We are very pleased to have received excellent feedback in the May Friends and Family test. The themes are summarised in the tag cloud above, 97% of patients were either 'extremely likely' or 'likely' to recommend our services. To read more please visit our Patient Feedback page.


Surgery News

Did you know? The law around organ donation has changed. Find out what this means for you at: Organ donation website


***PPG meetings are suspended until further notice***

Audiology Screening Service - ***SUSPENDED UNTIL FURTHER NOTICE***

We are now able to offer a free to access screening service for patients who are suffering from hearing related difficulties. This service is provided by Scrivens Audiology at Garstang Medical Practice. A limited number of appointments are available each week for patients aged 40 years+. If the screening identifies a hearing loss, patients will be referred to the appropriate Audiology or ENT service. If you believe that you are suffering from hearing related difficulties, please contact the surgery to arrange an appointment. For further information, please contact the surgery on 01995 607399 or Scrivens Patient Services on 0800 027 4487.
Please note: Audiology patients who were previously seen by PDS Medical now have the option to be transferred to Scrivens at the surgery. Please contact PDS on 0300 123 1441 (select Option 4) and ask them to transfer you to Scrivens Poulton.
Scriven Poulton will then contact you and ask if you wish to be seen by the Poulton clinic or the Garstang clinic at Garstang Medical Practice.

See more Surgery News


Other Information

Big White Wall

This free online mental health resource for people living with depression and other conditions is now available across the whole of Blackpool, Wyre & Fylde. Big White Wall provides a clinically safe and anonymous online community providing peer to peer support, personal assessments and self-help courses for those who need it.


Veterans Priority NHS Treatment

All patients who have served in the armed forces are entitled to priority access to NHS care (including hospital, primary or community care) for conditions associated with their time within the armed forces (service-related). This includes veteran-specific services like prosthetics and mental health. Please let the surgery know if you are a veteran so that this can be recorded in your medical record. For further information, see NHS page - priority NHS treatment for veterans.


Wyre and Fylde Rural Extended Network (WREN)

On 1st July 2019 Garstang Medical Practice officially became part of the Wyre & Fylde Rural Extended Network (WREN). This is a new collaboration between the five practices in Kirkham, Great Eccleston, Preesall and Garstang. The network is part of the new NHS Long Term Plan and aims to develop over the next few years.

The initial stages will focus on building strong working relationships with the other practices to collaborate on improving services and access.

As the network matures we have been asked to develop a better understanding of our shared population. This will allow us to work with our local community health services to improve quality of care to our patients. This will continue to support and extend the WREN Integrated Care Team that is led by our lead nurse Helen Kerrigan-Hawkes.

Within this we have also been asked to work closely with the local authorities and voluntary agencies to improve the health and care of the whole population. Through the ICT we already have good relationships with the agencies and will look to build and strengthen these.

Dr John Miles has been chosen as the Clinical Director for the network and as such has responsibility to work for all of the practices towards these aims and objectives. We will also be sharing learning with the other local networks across the Fylde Coast and working with the wider health economy to ensure that we meet these aims and objectives.


Clinical Practice Research Datalink

This practice contributes to the Clinical Practice Research Datalink (CPRD). Information in patient records is important for medical research to develop new treatments and test the safety of medicinces. This practice supports medical research by sending some of the information from patient records to the CPRD.

CPRD is a Government organisation that provides anonymised patient data for research to improve patient and public health. You cannot be identified from the information sent to CPRD.

If you do not want anonymised information from your patient record to be used in research you can opt out by speaking to your doctor. For more information about how your data is used visit the CPRD Website or view our Privacy Notice.

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Myerscough College

Use the link below to visit our Myerscough Students page.

Online Services

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NHS 111

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.

NHS (nhs.uk)

The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

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