Coronavirus (COVID-19)

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Welcome to Garstang Medical Practice

Garstang Medical Practice

We are proud to offer a friendly and welcoming environment providing excellent local healthcare to the residents of Garstang and the surrounding area. We have a large clinical team who are well supported by our reception and admin team. We are based within Garstang Medical Centre - a modern, purpose built premises, with easy access for disabled patients. We also have our own onsite dispensary/pharmacy providing a range of additional NHS services.

 

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Important Patient Updates

Please only attend the surgery if you have been asked to do so to drop off a sample or to attend a pre-booked appointment.

In line with NHS England and Public Health England guidelines, we ask all patients attending surgery to wear a face covering.

It is very important that patients do not drop off a urine sample unless they have specifically been requested to do so by a clinician.  In future, if you drop off a sample without having been asked to do so, it will NOT be processed.  If you have any symptoms or concerns and feel you may need a urine test, you MUST telephone the surgery and speak to a clinician.  The laboratory have updated the way in which samples are processed and provided new testing kits. If a clinician asks you to provide a sample you will need to come into the surgery to collect the kit from reception.  It is not possible to collect any sample pots from Kepple Lane Dispensary and they will not have any of the new kits to give out to patients.

 

APPOINTMENTS OVER THE SUMMER HOLIDAY PERIOD

Similar to the Open surgeries that we have previously provided during the summer holidays, from next week we will be running telephone appointments each day with our GPs and Nurse Practitioners.

Unfortunately, we are unable to offer routine pre-bookable appointments with individual clinicians during this period. These appointments will resume in September for those who wish to speak to a particular clinician about a routine issue.

Patients are asked to call the surgery any week day to book a telephone consultation for the same day.

We would like to thank all our patients for their ongoing support and understanding during this time.

 

Temporary Change to Opening Hours - Starting Monday 30th March 2020

Monday to Friday 8.30am-12pm and 2pm-5.30pm (lunch time closure 12pm-2pm)

Our phone lines will be open 8am-12pm and 1pm - 6.30pm (lunch time closure 12pm-1pm)

 

Symptoms unrelated to coronavirus

We would like to remind patients that whilst we advocate self-care for minor ailments as much as possible during this difficult time, it is extremely important that you do not ignore new or persistent symptoms that could indicate a more serious condition. We provide telephone consultations every weekday so please do contact us if you are concerned and where necessary, we will arrange for you to come to the surgery to see a clinician or for you to have a video consultation. Take a look at this short message from Dr Gary Smith, a GP and doctor who works for Cancer Research UK.

 

Our Mission Statement

To deliver high quality health care to our community with purpose and kindness, ensuring easy access to excellent patient services. Providing an open and supportive environment for patients and staff, promoting a culture of fairness and equality to all.

We are always happy to welcome new patients from people residing within the practice boundary. See our Regististration page.

 

Patient Feedback

We are very pleased to have received excellent feedback in the June Friends and Family test. The themes are summarised in the tag cloud above, 91% of patients were either 'extremely likely' or 'likely' to recommend our services. To read more please visit our Patient Feedback page.

 

Surgery News

Doctorlink

We are now using Doctorlink, which enables you to check your symptoms online and be signposted to an appropriate healthcare appointment. For more information on how to register please visit our Surgery News page.

 

Digital Diabetes Education Resource

Please see our news page for details about the Digital Diabetes Education Resource.

 

NHS Diabetes Helpline

NHS England and NHS Improvement have launched a new helpline in response to disruption to normal diabetes services due to the COVID-19 pandemic and response. Visit our Surgery News page.

 

Age Concern Hospital Aftercare Service

This service is for any patient over the age of 18 years who have littel or no support at home. For more information, please view Age Concern Hospital Aftercare Service leaflet.

 

PPG meetings are suspended until further notice.

Audiology Screening Service

This has been suspended until further notice

 

If you would like to find out more about any of the above items, all information can be found on our Surgery News page.

 

Other Information

Big White Wall

This free online mental health resource for people living with depression and other conditions is now available across the whole of Blackpool, Wyre & Fylde. Big White Wall provides a clinically safe and anonymous online community providing peer to peer support, personal assessments and self-help courses for those who need it.

 

Veterans Priority NHS Treatment

All patients who have served in the armed forces are entitled to priority access to NHS care (including hospital, primary or community care) for conditions associated with their time within the armed forces (service-related). This includes veteran-specific services like prosthetics and mental health. Please let the surgery know if you are a veteran so that this can be recorded in your medical record. For further information, see NHS page - priority NHS treatment for veterans.

 

Wyre and Fylde Rural Extended Network (WREN)

On 1st July 2019 Garstang Medical Practice officially became part of the Wyre & Fylde Rural Extended Network (WREN). This is a new collaboration between the five practices in Kirkham, Great Eccleston, Preesall and Garstang. The network is part of the new NHS Long Term Plan and aims to develop over the next few years.

The initial stages will focus on building strong working relationships with the other practices to collaborate on improving services and access.

As the network matures we have been asked to develop a better understanding of our shared population. This will allow us to work with our local community health services to improve quality of care to our patients. This will continue to support and extend the WREN Integrated Care Team that is led by our lead nurse Helen Kerrigan-Hawkes.

Within this we have also been asked to work closely with the local authorities and voluntary agencies to improve the health and care of the whole population. Through the ICT we already have good relationships with the agencies and will look to build and strengthen these.

Dr John Miles has been chosen as the Clinical Director for the network and as such has responsibility to work for all of the practices towards these aims and objectives. We will also be sharing learning with the other local networks across the Fylde Coast and working with the wider health economy to ensure that we meet these aims and objectives.

 

Clinical Practice Research Datalink

This practice contributes to the Clinical Practice Research Datalink (CPRD). Information in patient records is important for medical research to develop new treatments and test the safety of medicinces. This practice supports medical research by sending some of the information from patient records to the CPRD.

CPRD is a Government organisation that provides anonymised patient data for research to improve patient and public health. You cannot be identified from the information sent to CPRD.

If you do not want anonymised information from your patient record to be used in research you can opt out by speaking to your doctor. For more information about how your data is used visit the CPRD Website or view our Privacy Notice.

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